Privacy Policy

Last Updated: December 2024

At Artificial Flowers Sale, we believe that just as our artificial plants bring lasting beauty to your spaces, your privacy deserves enduring protection. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit fakeplantsus.com and purchase our premium artificial botanicals.

1. Information We Collect

To provide you with a seamless shopping experience for our artificial plants, trees, and seasonal decorations, we collect the following types of information:

Personal Information

• Contact Details: Name, email address, phone number, and shipping address (3952 Ralph Drive, GREENBUSH, US 48738)
• Payment Information: Credit card details (processed securely through our PCI DSS compliant system), PayPal account information
• Order History: Records of your purchases, including artificial Christmas trees, outdoor plants, garlands, and other decorative items

Technical Information

• Device Data: IP address, browser type, operating system
• Browsing Behavior: Pages visited, products viewed (such as artificial palm trees, bamboo trees, or Christmas wreaths)
• Location Data: General geographic location to determine service availability (excluding Asia and select remote regions)

2. How We Use Your Information

We use your information to enhance your experience with our artificial botanicals:

• Order Processing: Fulfill your purchases of artificial plants and trees, including shipping to your designated address
• Customer Service: Respond to your inquiries at [email protected] and provide support
• Personalization: Recommend products like bestselling outdoor trees or artificial flowers based on your preferences
• Security: Protect against fraud and unauthorized transactions
• Marketing: Send updates about new artificial garlands, seasonal collections, or special offers (with your consent)

3. Data Sharing and Disclosure

We treat your data with the same care we put into crafting our artificial arrangements:

• Service Providers: Share with payment processors (PayPal, credit card companies) and shipping carriers to complete your orders
• Legal Compliance: Disclose information when required by law or to protect our rights
• Business Transfers: In the event of merger or sale, customer information may be transferred
• Never Sold: We do not sell your personal information to third parties

4. Data Storage and Security

Just as our artificial plants are designed to last, we implement durable security measures:

• Secure Storage: Data is stored on protected servers with limited access
• Encryption: SSL encryption technology protects your payment information
• Payment Security: We never store complete credit card details on our servers
• Data Retention: We retain personal information only as long as necessary for business purposes or as required by law

5. Your Rights and Choices

You have control over your personal information, including the right to:

• Access and Update: Review and correct your personal information through your account
• Data Portability: Request a copy of your data in a readable format
• Deletion: Request deletion of your personal information, subject to legal requirements
• Marketing Preferences: Opt-out of marketing communications at any time
• Account Closure: Request to close your account and remove your data

6. Cookies and Tracking Technologies

We use cookies to help your browsing experience bloom:

• Essential Cookies: Required for site functionality and secure checkout
• Analytical Cookies: Help us understand how customers interact with our site (e.g., which artificial trees are most viewed)
• Preference Cookies: Remember your settings and favorite items like artificial Christmas trees or bonsai trees
• Marketing Cookies: Show you relevant ads for our products across other websites

You can control cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

7. International Data Transfers

As we serve customers worldwide (excluding Asia and select remote regions), your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us at [email protected].

9. Changes to This Policy

We may update this policy to reflect changes in our practices. Significant changes will be communicated through our website or email. The “Last Updated” date at the top indicates the most recent revision.

10. Contact Us

Thank you for trusting Artificial Flowers Sale with both your decorative needs and your personal information. We’re committed to protecting your privacy as carefully as we craft our artificial plants and trees.